Refund policy

Return Policy – Icy Car Cooling

We want you to be satisfied with your purchase. If you’re not completely happy, we’re here to help.

We accept returns within 30 days of delivery.

To be eligible for a return:

The item must be unused and in its original condition

The item must be in its original packaging

Proof of purchase is required

Customers are responsible for return shipping costs unless the item is damaged or defective.

We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

If your item arrives damaged or defective, please contact us within 48 hours of delivery.

Include:

Photos of the item

Photos of the packaging

This helps us resolve your issue as quickly as possible.

Once your return is received and inspected, we will notify you if your refund is approved.

If approved, your refund will be issued to your original payment method within 5–10 business days.

We do not accept returns for:

Used items

Items damaged due to misuse

Items returned after 30 days

To initiate a return, please contact us at:
support@icycarcooling.com